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You don't compete with a brand.You compete corner by corner.

olvoh reads every store's public reviews and shows the fixable reason each location is losing its corner, and the rival winning it.

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You Competition

the rival the rival

How the teardown works

White Glove Insights

We do the reading. You get the answer.

  1. 01

    Read

    We pull every guest review for you and your competitors.

  2. 02

    Score

    Each review is scored and labeled against QSR metrics.

  3. 03

    Brief

    For each store, we find strengths and weaknesses of the competition.

  4. 04

    Continuous Monitoring

    Fresh data pulled in daily - see the realtime pulse of your stores.

Guest Journey Tracking

Understand what pulls in, retains, and pushes away your guests

Track guest journeys across your brand and your competitors in real-time.

Gained - a rival let them down Retained - they rate you well, they return Lost - they rated another brand ★5
Guest journeys in and out of your brand GAINED FROM RIVALS rated a rival poorly → next review is at your counter LOST TO RIVALS rated another brand ★5 after you RETAINED - REGULARS KEEP ORBITING YOU JM ★ 1.9 · a burger rival “cold fries, 40-min line” TR ★ 2.4 · a taco rival “order wrong twice” KP ★ 1.6 · a chicken rival “dirty tables at lunch” AL ★ 2.0 · a coffee rival “burnt roast, rude counter” DW ★ 2.8 · a pizza rival “soggy crust again” SN ★ 1.5 · a burger rival “gave up waiting” YOUR BRAND · 3 OF 60 STORES Store 014 ★ 4.5 ▲ 0.3 this quarter · +128 gained Store 031 ★ 4.1 ▲ 0.1 this quarter · +64 gained Store 049 ★ 3.9 ▼ 0.2 - losing dinner guests RB ★ 4.8 · a chicken rival “half the wait, hotter food” MC ★ 4.6 · a taco rival “new spot, actually fast”

Illustrative sample - anonymized composite drawn from a real metro review corpus.

Get continuous briefings

teardown - a taco chain - 60 locations Sample

Weekly briefing · page 1 of 8

Your five lowest performing stores

Ranked worst → less bad

  1. 1 Store 014 falling fast
  2. 2 Store 031 slipping
  3. 3 Store 007 slipping
  4. 4 Store 022 watch
  5. 5 Store 049 watch

Store 014 Deep Dive

strip mall off a state route · same corner as one taco rival

Top Issue

Wait times at dinner.

Named in 3 of every 4 negative reviews since spring.

"Twenty minutes for two tacos at 7pm. The line was out the door and one person on register. Went across to the other place instead."

Founder-led. Free to start.

Get a free teardown of your lowest performing stores.

Send us your chain, and we'll give you actionable insights for five stores that have the greatest potential to improve ratings.

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